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- The Follow-Up Funnel: Mapping Your Engagement
The Follow-Up Funnel: Mapping Your Engagement
Follow-Up Economics: The Science & Structure of Sales Re-engagement š
That Follow Up Fix, smooth and sleek,
Helping sales pros reach their peak!
Honk for the email, ping for the text,
No more guessing whatās coming next.
Bumpity-bump, keep the convo clear,
Strong connections, never disappear.
Honk, ping, bumpākeep it in the flow,
With That Follow Up Fix, youāre ready to go!
Like coffee with sugar, you're sharp and sweet,
Stay fresh, stay real, and own that beat!
"If you double the number of experiments you do per year, youāre going to double your inventiveness." - Jeff Bezos
According to Salesforce's 2024 State of Sales Report:
"The cost of acquiring a new customer is 5-7x higher than retaining or re-engaging an existing one."
š Why This Matters:
Every dollar spent on re-engagement delivers compounding valueāyou're building on an existing relationship rather than starting from scratch.
Beyond cost savings, re-engagement capitalizes on familiarity, shortening the sales cycle.
šÆ The Problem:
Salesforce data shows sales reps spend only 28% of their time actually selling, with most hours lost to unstructured follow-up activities.
The remaining time is often fragmented across admin tasks, unstructured follow-ups, and communication gaps.
This inefficiency costs millions in lost opportunities and frustrates high-performing salespeople
š« The Harsh Reality:
According to RAIN Group's 2024 research, 44% of sales teams struggle with consistent follow-up processes, leading to lost opportunities and extended sales cycles.
Without a predictable cadence, prospects lose confidence in your commitment.
š” The Solution:
HubSpot's 2024 Sales Research reveals that companies with structured follow-up systems achieve 23% higher conversion rates.
Advanced teams also use AI-driven analytics to prioritize their pipeline, ensuring no opportunity falls through the cracks
Unfortunately, most sales teams fail at systematic follow-up.
Here's why: More data.
The #1 Reason:
According to Sales Benchmark Index, 67% lack a documented follow-up process.
Other Key Obstacles (verified by Salesforce 2024 research):
ā¢ Time Management: 72% of sales time spent on non-selling activities
ā¢ Process Gaps: 58% lack defined follow-up sequences
ā¢ Poor Tracking: 51% can't measure follow-up effectiveness
ā¢ Inconsistent Execution: 43% fail to maintain regular contact
The Secret to Sales Follow-Up Mastery
Step 1: Build a Comprehensive Follow-Up Framework š
š§© What It Looks Like in Action:
- First Response: A personalized email sent within 5 minutes of lead generation increases contact rates by 21%.
For example, a response that says, āHi [Name], I noticed you downloaded our [resource]. Letās schedule a 15-minute chat to discuss how it applies to your goals,ā sets a proactive tone.
- Follow-Up Sequence: 6-8 touches are optimalābut here's a pro tip: integrate micro-interactions, such as quick LinkedIn likes or article shares, as "touches."
- Channel Mix: Using at least three channels ensures you meet prospects where they are most comfortable.
Diversify your touchpointsāemail for information, phone for personalization, and LinkedIn for credibility.
Step 2: Optimize Your Tactical Timing ā°